Customer satisfaction is set as our priority. Each customer of PT Bukit Asam Prima will enjoy services based on our commitment, competitive prices, timely delivery, and continuous and accurate information.

We have a dedicated team of professionals with exceptional reliability, functional expertise, and extensive industry knowledge, making PT Bukit Asam Prima the ideal choice for both domestic and international customers to collaborate with.

We are committed to realizing the company’s vision, mission, and values, as well as establishing a corporate culture as the foundation for long-term success, emphasizing behaviors such as honesty, integrity, loyalty, transparency, reliability, and mutual respect.

We have a Code of Conduct, a written document that governs the company’s procedures or behavior towards its stakeholders and regulates how employees interact with each other and fulfill their responsibilities to the company’s stakeholders. The core of this is the behavioral guidelines in our company to achieve its goals as outlined in our vision and mission. The implementation of this Code of Conduct applies to every employee and management (including the Board of Commissioners and Directors) without exception, and is periodically reviewed and reintroduced to all elements of our company.